privacy Policy

Privacy Policy for Flourish Delor

Last Updated: [Date]

At flourishdelor.com (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit flourishdelor.com, purchase our products, or engage with our services, including any hair growth–related tools, consultations, or newsletters.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our site and services.

1. Information We Collect

1.1 Personal Information

We may collect personal data that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Account login details
  • Payment information (processed securely through third-party processors; we do not store full card numbers)

1.2 Health & Wellness Information

If you participate in hair consultations, quizzes, or product-recommendation tools, you may choose to provide:

  • Hair and scalp conditions
  • Lifestyle habits
  • Previous treatments
  • Health concerns relevant to hair growth

We treat this data as sensitive and use it only to personalize recommendations.

1.3 Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on site
  • Referring website
  • Cookie data and tracking identifiers

1.4 Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools (e.g., Google Analytics) to:

  • Improve user experience
  • Track website performance
  • Personalize content and ads
  • Remember preferences

You may disable cookies in your browser settings, though certain site features may not function properly.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Personalize product recommendations
  • Improve website functionality
  • Send marketing communications (with the option to opt out)
  • Prevent fraudulent transactions
  • Conduct analytics and advertising
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share information with:

3.1 Service Providers

Trusted third-party partners that help us operate our business, including:

  • Payment processors
  • Shipping partners
  • Email marketing platforms
  • Website hosting providers
  • Analytics and advertising networks

These providers only access data necessary to perform their services and are contractually obligated to protect your information.

3.2 Legal Compliance

We may disclose information if required by law, such as:

  • Court orders
  • Government requests
  • Compliance with applicable regulations

3.3 Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Advertising and Analytics

We may participate in:

  • Google Ads
  • Facebook/Instagram advertising
  • Retargeting and remarketing campaigns

These platforms may collect behavioral data to deliver personalized ads. You can opt out of personalized advertising through your account settings on each platform.

5. Your Privacy Rights

Depending on your location (e.g., EU, UK, California), you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Opt-out of data sale/sharing
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise your rights, contact us at info@flourishdelor.com.

6. Data Retention

We retain your data only as long as needed for:

  • Completing services
  • Legal compliance
  • Business operations

Sensitive health data is stored only as long as necessary for its intended purpose.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online platform can guarantee absolute security.

8. Children’s Privacy

Our website is not intended for individuals under 13 (or under 16 in the EU).
We do not knowingly collect personal information from children.

If you believe we have accidentally collected such data, contact us and we will promptly delete it.

9. International Data Transfers

If you are accessing our site from outside the United States, be aware that your information may be transferred to and processed in jurisdictions with different data-protection laws.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

11. Consent

By using our site, you consent to the terms of this Privacy Policy and the collection and use of information as described here.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

Flourish Delor
Email: info@flourishdelor.com